Withdrawals Back to Your Wallet
When you want to cash out, go to the withdrawal section in your 9wins account and pick the wallet you used to deposit — DANA, OVO or GoPay. Enter the amount, double-check the destination account number matches your registered wallet, and submit the request. Our team processes withdrawal requests in the order they arrive. Accounts that have completed identity verification move through
the queue without extra stops. If a request needs a document check, our support team reaches out directly so nothing sits idle without explanation.
- Go to withdrawals — Find the withdrawal tab inside your account and select the wallet you want to receive funds.
- Enter amount and wallet — Type the amount, confirm your DANA, OVO or GoPay account number matches your registration details.
- Submit the request — Hit confirm and your request enters the processing queue. Verified accounts move through without extra friction.
- Receive in your wallet — Once processed, the amount arrives in your chosen e-wallet. Check your wallet transaction history to confirm.